Virtual and mixed reality still have value for internal use and customer experience, even if other industries are moving on, ...

Nirmitee Shah, general manager of financial and professional services at Scale AI, describes the industry's slow and careful ...

Travelers made a major bet on AI when it committed to developing its own in-house large language model, TravelersLLM. CTO ...

Legacy systems and fragmented processes continue to create challenges for insurance lines across underwriting, claims and ...

As more policyholders shop around, insurers are applying AI in many ways to entice them to stay, executives from LexisNexis, ...

The agents that report increased client retention are also more likely to have a positive opinion of using AI, according to ...

As the insurance industry races to make the best use of AI, some areas of caution are emerging. Unlock this article and get ...

The insurance company's AI investments show early success, but underwriters own the final decision, CEO Christopher Swift ...

Mark Klein holds the position of Chief Digital Officer (CDO) and is the member of the Board of Management at ERGO Group AG ...

Insurance companies are unknowingly turning away customers when technology fails both the applicant and the human handling ...

"We're pleased to report an excellent second quarter and another in a sustained run of successful quarters, with very strong ...

As data sources expand and risks become more dynamic, embeddings are influencing how insurers assess risks, segment ...