Retail Dive

Williams Sonoma debuts shipping membership program, recipe app

Along with other retailers experimenting with digital content and subscription services, Williams Sonoma has launched its recipe app, William Sonoma Recipes, and a shipping membership program, William ...
Seeking Alpha

Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support and Experiences to the Next Level

The leading retailer is using AI agents to increase efficiency, reduce service costs, and autonomously offer personalized cooking tips To meet and scale this demand for 24/7 personalized support ...
Morningstar

Williams-Sonoma, Inc. Joins the S&P 500

Williams-Sonoma, Inc. (NYSE: WSM) the world’s largest digital-first, design-led and sustainable home retailer, announced today the company’s inclusion in the prestigious S&P 500, a benchmark of the ...
Morningstar

Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support and Experiences to the Next Level

Today at Dreamforce 2025, Salesforce (NYSE: CRM), the world's #1 AI CRM, announced that leading specialty retailer Williams-Sonoma, Inc. is leveraging Agentforce 360 to build and deploy AI agents to ...