For all the restaurant industry’s excitement about artificial intelligence, one of the most consequential technology ...

The proposed class action against Uber Eats may look like a dispute over a $1.49 fee. It is really about whether a technology ...

Atoms, the industrial automation company led by Uber co-founder Travis Kalanick, has announced a $1.7 billion investment that brings CloudKitchens and several related food technology businesses into a ...

Chipotle Mexican Grill has grown its rewards program to 23 million active members since relaunching it in April, but the ...

Qu, the intelligent commerce platform for enterprise QSR and fast-casual restaurant brands, today announced Qu Pay, an ...

Restaurant point-of-sale systems have become much more than terminals for taking orders and processing payments. They now sit at the center of the restaurant, connecting the dining room, counter, ...

Taco Bell’s expansion of drive-thru voice AI to nearly 900 U.S. restaurants is one of the largest deployments yet of automated order-taking technology in the quick-service restaurant industry. The ...

Restaurant catering has moved from a useful add-on to a more strategic growth channel. For many operators, catering brings larger orders, higher average tickets, more predictable demand and exposure ...

Restaurant point-of-sale systems used to be judged mainly by how well they handled orders and payments. A server entered an order, the kitchen received it, the guest paid and the transaction moved ...

Voice ordering has become one of the clearest examples of artificial intelligence moving from restaurant experimentation into daily operations. Phones still ring during peak periods. Drive-thru lanes ...

Restaurant operators have no shortage of data. POS systems capture sales. Scheduling platforms track labor. Inventory tools record stock movement. Accounting systems show financial results. Guest ...