For all the restaurant industry’s excitement about artificial intelligence, one of the most consequential technology ...

The proposed class action against Uber Eats may look like a dispute over a $1.49 fee. It is really about whether a technology ...

Atoms, the industrial automation company led by Uber co-founder Travis Kalanick, has announced a $1.7 billion investment that brings CloudKitchens and several related food technology businesses into a ...

Chipotle Mexican Grill has grown its rewards program to 23 million active members since relaunching it in April, but the ...

Qu, the intelligent commerce platform for enterprise QSR and fast-casual restaurant brands, today announced Qu Pay, an ...

The cyclospora outbreak linked to shredded iceberg lettuce served at some Taco Bell restaurants is producing consequences well beyond the locations identified by federal health officials. Placer.ai ...

Taco Bell’s expansion of drive-thru voice AI to nearly 900 U.S. restaurants is one of the largest deployments yet of automated order-taking technology in the quick-service restaurant industry. The ...

Restaurant and hospitality operators have spent years trying to reduce repetitive physical work without weakening the guest experience. Servers, bussers, runners, banquet teams, housemen and kitchen ...

Restaurant POS decisions have become more complicated. Operators are no longer choosing only a system for entering orders and closing checks. They need a platform that can support mobile ordering, ...

Restaurant operators have never had a shortage of numbers. Sales reports, invoices, labor reports, inventory counts, vendor statements, recipes, menu prices and accounting files all tell part of the ...

Restaurant catering has moved from a useful add-on to a more strategic growth channel. For many operators, catering brings larger orders, higher average tickets, more predictable demand and exposure ...

Restaurant operators have spent years finding ways to measure and optimize nearly every stage of the customer journey. From mobile app engagement and online ordering behavior to loyalty participation, ...