ServiceNow CTO Pat Casey on how agentic AI is reshaping workflows and hiring, why governance matters as AI agents start ...

As enterprises adopt agentic AI, the consulting and delivery playbook is being rewritten. The report, based on interviews with executives leading ServiceNow transformations, warns that providers that ...

IT helpdesk team lead Anthony Warrell told a ServiceNow AI readiness digital summit that the work aligns with a broader ‘AI ...

AI agents change SaaS behavior in real time, breaking static governance; dynamic SaaS security adds continuous monitoring and ...

ServiceNow is reportedly close to acquiring Internet of Things cybersecurity firm Armis in a deal valued at $7 billion.

ServiceNow has been named the winner of Best Use of AI for Accessibility at the 2025 Netty Awards for Voice Input for Now Assist, a generative AI powered feature that redefines how enterprise software ...

ServiceNow’s dominant spot among IT service management (ITSM) platforms is facing its “most credible” threat to date, as longtime platform rival Salesforce has rolled out an AI agent-powered product ...

Mohammed Rafee Tarafdar, EVP and Chief Technology Officer of Infosys, who leads the strategic technology group focused on ...

IT leaders will look to make use of agentic systems, focus on projects with productivity gains and rethink workforce ...

Explore the top 7 Web Application Firewall (WAF) tools that CIOs should consider in 2025 to protect their organizations from online threats and ensure compliance with emerging regulations.

ServiceNow’s EMEA president Cathy Mauzaize argues that agile leadership is needed to ensure companies can take full advantage ...