Digital IDs in mobile wallets are reducing friction at checkout and verification, helping retailers reconnect online ...

January, known in retail circles as Returnuary, is often the cruelest month for merchants, as post-holiday returns erode ...

As retailers enter 2026, unified platforms, agentic AI, and automation are changing e-commerce operations, affecting ...

Online retailers are increasingly being targeted by money laundering schemes, as criminal networks exploit refunds, marketplace sellers, and cross-border payment flows to move illicit funds outside ...

Walmart and OpenAI’s October partnership could be the most significant shift in e-commerce since the “Buy Now” button. By integrating ChatGPT, Walmart is collapsing the shopping funnel. No search bar.

Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics ...

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is ...

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org. Based on a survey of 11,000 adults in 50 states, the report also noted that ...

Navigating the expansion of e-commerce storefronts often involves considering expensive technology alternatives. However, merchants frequently overlook more cost-effective and efficient options ...

As consumers continue to explore virtual shopping in the metaverse, two companies forge the path for shoppers with platforms that make e-commerce more inviting by bringing 3D virtual showrooms and ...

Social media platform TikTok is experimenting with online shops and shoppable videos to enhance the customer experience for engaging in live commerce purchases. TikTok in early November quietly ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...