Matt McCown moved to Lancaster County seven years ago to be trained by a reclusive Swiss firm in a very particular set of skills.

Amid a shortage of watchmakers in the U.S., Rolex has opened a new school for watchmakers in Dallas. But industry stakeholders say more educational programs are needed.

Rolex watches are known for luxury and reliability, but the hidden mechanism powering their famous movement may surprise even ...

As analogue watchmakers struggle to find craftspeople, Rolex has set up a new training school to mentor the next generation of artisans.

Rolex owners rarely give watch repair a second thought. We imagine that tuneups, when needed, happen somewhere that resembles a combination of the tree where the Keebler elves bake cookies and the ...

Rolex is finally getting into the secondary market. After an initial rollout of its new Certified Pre-Owned program in Switzerland, Austria, Germany, France, Denmark, and the U.K. in December, the ...

Today, Rolex has confirmed to me that they are increasing the warranty and service offered with all new Rolex watches starting July 1, 2015.

The initial outlay has been considerable. Chief executive Mohammed Seddiqi says he has spent in excess of $10mn on stock and a further $500,000 on servicing to meet Rolex’s CPO criteria.