Legacy systems and fragmented processes continue to create challenges for insurance lines across underwriting, claims and customer experiences. Modernizing these processes with AI and automation can ...

As more policyholders shop around, insurers are applying AI in many ways to entice them to stay, executives from LexisNexis, ...

As the insurance industry races to make the best use of AI, some areas of caution are emerging. Unlock this article and get ...

The insurance company's AI investments show early success, but underwriters own the final decision, CEO Christopher Swift ...

Insurance companies are unknowingly turning away customers when technology fails both the applicant and the human handling ...

"We're pleased to report an excellent second quarter and another in a sustained run of successful quarters, with very strong ...

Chris Raimondo, EY global and U.S. insurance consulting leader, shared insights with Digital Insurance on how to best ...

The agents that report increased client retention are also more likely to have a positive opinion of using AI, according to ...

As data sources expand and risks become more dynamic, embeddings are influencing how insurers assess risks, segment ...

Only 23% of insurers report AI being fully integrated into systems, according to the 2026 State of P&C Insurance Technology report from Federato.

Travelers made a major bet on AI when it committed to developing its own in-house large language model, TravelersLLM. CTO ...

As more Americans turn to GLP-1 medications for weight loss, employers are weighing the benefits of coverage against rising ...