Zoom's new contact center-as-a-service chatbot frees up support staff's time by handling simple requests from callers. The Zoom Virtual Agent chatbot uses machine learning, proprietary AI and ...

Zoom has officially launched a new immersive video feature to help businesses create more engaging and collaborative virtual meetings. While a growing number of fledgling startups have adopted ...

Zoom is bringing third-party apps and virtual business events to the video chat platform, with the goal of making it easier for people to work and socialize within the service that skyrocketed in ...

In March 2020, numerous businesses had to either close down or go remote in the wake of the COVID-19 pandemic. Those employees who went remote soon became familiar with a little app called Zoom. There ...