Conversational AI is already shaping how people regulate emotion and prepare for difficult conversations. Research suggests ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Enterprises are testing conversational AI to capture context and hesitation long before CRMs ...

Conversational AI, coupled with semantic search, has drastically improved the baseline for speed, convenience and self-service in customer service. It's no surprise, then, that the industry is ...

Conversational AI has been around for decades, going back to the first instances of automatic speech recognition (ASR) and natural language understanding and processing (NLU/NLP). These technologies ...

SoundHound AI is growing at a lightning-fast pace, but its stock isn't cheap.

What if your next conversation with a computer felt as natural as chatting with a close friend? NVIDIA’s PersonaPlexPlex, a new leap in conversational AI, is making that vision a reality. Below, ...

Microsoft Copilot is transforming search advertising by turning everyday conversations into intent-rich signals advertisers can act on. ROAS increases 13-fold when users engage with Copilot before ...

Quiq reports AI automation enhances efficiency by adapting to customer interactions, offering personalized service while ...

Retail media is evolving from clicks and carts to conversations and context. As generative and conversational AI reshape how people discover products across the answer ecosystem, retail media leaders ...

The race to advance conversational AI in the living room is heating up, with YouTube being the latest to expand its tool to smart TVs, gaming consoles, and streaming devices. This experimental feature ...

We examine the introduction of advertising to ChatGPT and what it could mean for advertisers, consumers, and the wider AI ecosystem, calling on a range of industry experts for their insights.