U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

On March 31, 2025, President Trump signed an executive order (EO 14254) titled “Combating Unfair Practices in the Live Entertainment Market.” EO 14254 directs the Federal Trade Commission (FTC) to, ...

The FTC Better Online Ticket Sales Act (“BOTS Act” or the “Act”)) prohibits the circumvention of a security measure, access control system, or other technological control measure used online by a ...

Scalper bot software is able to perform multiple tasks, including creating multiple fake accounts for a targeted website, navigating captchas, purchasing tickets and more. Springsteen and Ticketmaster ...

As we continue our series called Cost of Living: The Price We Pay, we're going to look at the high prices for concert tickets. The strange economics of the ticket market has given rise to reseller ...

Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...

LANSING — Michigan is poised to become the next state to ban online ticket scalping bots after lawmakers Thursday approved a two–bill package now on its way to Gov. Gretchen Whitmer’s desk for likely ...

As someone who often tries (and fails) to buy tickets to various shows and hosts ticketed events myself, I know how broken America’s ticket industry is. If you’ve ever tried to buy a ticket to see ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.