The Social Security Administration is pulling workers from its field offices to man the growing number of calls at its 1-800 number.

The effects of federal funding cuts impacting the Social Security Administration have begun filtering into Southern Nevada, extending telephone wait times on its main 800 telephone line and at the ...

As the Trump administration cuts staff and field offices at the Social Security Administration, seniors dialing the 800 toll-free number have spent an increasing amount of time on hold. The ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of eight minutes to speak to an agent on the phone in July.

The Social Security Administration has reported significant improvements in how it serves the public. According to its latest ...

Since Trump took office, the SSA has touted its improved wait times for beneficiaries, following several technology updates.

Social Security Commissioner Frank Bisignano told members of Congress June 25 that three out of four people who call that 1-800 number use a call-back feature so they are not waiting on the phone.

As we celebrate this 90th anniversary, we must also keep our eyes firmly on the future. Social Security is not a program of ...

The Social Security Administration is pulling workers from its field offices to man the growing number of calls at its 1-800 number. The agency serves 73 million Americans, and in the last five ...