Real Time AI Guidance, Automated Summaries, and In-Workflow Actions Inside 8x8 Agent Workspace Reduce Ramp Agent Time and After-Call Work Embedded directly in the 8x8 Agent Workspace, 8x8 Smart Assist ...
Generative AI agent assist solutions have been around for a while now – years, almost – which is why 8x8's recent announcement of its contact center agent-focused workflow solution, 8x8 Smart Assist, ...
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