Patient satisfaction can be an obstacle for healthcare at large. With lives on the line, it may seem that how happy a patient is should be a secondary concern. However, high patient satisfaction ...

Seth Godin is recognized as one of the world’s leading business gurus. His 21 books cover topics from marketing to leadership, people, change, and more. I think of him as a provocateur, in a good way.

It’s true that customers who feel satisfied after an interaction with your brand are more likely to become repeat customers and recommend your product or service to others with positive reviews and ...

New research provides evidence that the best way to spend time with a romantic partner depends on their specific emotional ...

TROY, Mich.: 13 Dec. 2023 — Overall satisfaction among electric utility residential customers declines 18 points to 713 (on a 1,000-point scale) from a year ago, marking the third consecutive year of ...

According to Cox Automotive’s latest Car Buyer Journey Study, car buyer satisfaction reached its highest level on record in ...

As adults, we spend the majority of our waking hours at work. That means our experience at work determines a great deal of our happiness, or not. We teach our kids that finding their passion, finding ...

The other night, I fell asleep by 9 pm after eating a huge (HUGE!) bowl of Spanish rice. In my defense, it was an escape from the emotional stress of my day job. (Carbs make me feel like I’m flying ...

TROY, Mich.: 4 April 2023 — In 2022, Wall Street experienced its worst year since 2008, with the S&P 500 finishing down nearly 20%. Mirroring that performance, investor satisfaction with full-service ...