The Census is not the only high-profile 2016 government IT failure to have been caused by a confluence of events. A PricewaterhouseCoopers review has concluded that the root cause of a problem with ...

PwC has found that the federal government was under-resourced and underprepared in rolling out the National Disability Insurance Scheme (NDIS), which resulted in a number of disruptions to the online ...

The system has broken down at the busiest point in the scheme’s history, with the start of the month marking the period in which it must start assessing and approving individual plans for 430,000 ...

Social services minister, Christian Porter claims technical issues that have plagued the National Disability Insurance Scheme’s (NDIS) payment portal are almost fixed. The NDIS has been experiencing ...

The federal opposition has called for the Australian government to take responsibility for the continued delays to the National Disability Insurance Scheme (NDIS) payments system, which it said has ...

The federal government claims nearly all payments made to care providers through the IT system underpinning the national disability insurance scheme are being processed successfully after it committed ...

An independent review into NDIS IT woes that blocked care providers from receiving payments has revealed the agency in charge of the scheme knew the system wasn’t ready at go-live and considered ...

The COAG Disability Reform Council is meeting to discuss major IT setbacks that have slowed the roll-out of the National Disability Insurance Scheme (NDIS). The ABC has seen a draft communique from ...