Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.

Microsoft CRM, aimed at companies with fewer than 100 salespeople, is scheduled for release in the fourth quarter and will be available as a standalone product or integrated with Microsoft Great ...

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...