The Cuyahoga County Office of Child Support Services has launched new online tools for document signatures and live chat, aimed at making the agency more accessible and easier to use for parents and ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

Live chat apps are an increasingly popular addition to many business websites. They can be a great way to actively engage customers and connect them to sales agents while they are focused on your ...

24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

A responsive chat widget inserts real time customer support into checkout, answering customer inquiries at the moment uncertainty appears. This swift interaction raises average order value, improves ...

Getting hit by ransomware is nasty business at any time. But victims of some new variants of a ransomware sample called Jigsaw should count themselves a tad luckier than others. The purveyors of the ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Thanx, the leading loyalty and guest engagement platform, announced today the launch of live chat support within their merchant dashboard. Live chat gives merchants instant access to the Thanx team ...

The holiday shopping season is an important time of year for many e-commerce companies. If you're planning for a surge in traffic and sales, good customer service will set you apart. Here are seven ...