A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

Desk-based roles may appear low risk, but they still carry legal and operational responsibilities. UK employers must ensure workers understand their duties under health and safety, data protection and ...

Student-run help desk programs have been popping up at high schools nationwide over the past several years. Among them is Lake Central High School in Indiana, which will offer a computer tech support ...