Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Not every conversation is collaborative. Some people don’t want to negotiate—they want to dominate. In these cases, emotional appeals and problem‑solving frameworks often fail. For years, many people ...

Managers and employees need to have meaningful conversations. In professional collaborations, the reluctance to engage in challenging conversations can unravel the threads that bind a team together.

Even the most social people occasionally have difficulty getting a conversation going, resorting to basic, boring questions like "What do you do?" or "How do you know so-and-so?" Most of the time, ...

In August 2019, Google issued a new set of community guidelines that banned political discussions at work. The policy states, “While sharing information and ideas with colleagues helps build community ...