You can check your account balance for free online, by calling the Direct Express card toll-free Customer Service Department number or by using the DX mobile app.

Direct Express Card $1.2 Million Settlement: Can You Claim? Customers are entitled to claim in a recent settlement that accuses the bank of mishandling fraud claims in recent years.

She called the number on the back of her Direct Express card for Comerica bank which holds the exclusive contract to operate the Direct Express MasterCard.

With the Direct Express card program, we deposit your federal benefit payment directly onto your card. Your monthly benefits will be available on your payment day - on time, every time.

13 Investigates Watchdog agency creates new tracking option for Direct Express fraud victims 13 Investigates first learned about thieves stealing retirement and disability benefits last year, when it ...

Similar stories have been reported around the U.S. Veterans and disabled people had their benefits stolen and struggled to get their money back from Direct Express.

A Kenilworth woman battles for the refund of a fraudulent charge made on her Direct Express card, a debit card on which she receives Social Security benefits.

The U.S. government has moved nearly all Social Security benefits to electronic delivery, making direct deposit or prepaid debit cards the standard way retirees and other recipient ...

A debit card nightmare has left an 80-year-old Chicago woman with no way to access her Social Security money.

The majority of stimulus payments for federal benefit recipients will be issued as direct deposits and to existing Direct Express card accounts, the IRS said.

Similar stories have been reported around the U.S. Veterans and disabled people had their benefits stolen and struggled to get their money back from Direct Express.

Similar stories have been reported around the U.S. Veterans and disabled people had their benefits stolen and struggled to get their money back from Direct Express.