The practice of continuous improvement has its roots in the work of W. Edwards Deming, who proposed a set of transformational theories and teachings that changed the way businesses think about quality ...
IT'S always a pleasant surprise to learn from Toyota chairman Akio Toyoda this time about PDCA (Plan, Do, Check, Act). He says PDCA is wrong if we'll follow strictly the idea of W. Edwards Deming, the ...
After attending a dinner party for a client who was celebrating with the entire team for meeting its sales goal for the year, I reflected on the reasons the company has practically doubled in size ...
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