Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

The best chat software for Linux, macOS and Windows isn’t Slack Your email has been sent Finding the best chat software is a complicated mess. Why? Because everyone and every company uses a different ...

Q: We added a chat function to our website so that potential clients could ask about deals we feature on our homepage. One of our advisors is in charge of responding to the questions and comments. A ...

Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a member of the Home team. She is a co-lead of the CNET Tips and We Do the Math series, and manages the Home Tips series, testing out ...

Fring recently announced the limited beta of a new version of its video chatting application that allows up to four people to conduct a video chat together at the same time. Fring already has software ...

SAN FRANCISCO — Internet phone service Skype said Thursday that it will let users of its software make video calls to their Facebook friends and receive them, too. The free feature, released Thursday ...

The new feature is free and is available starting Thursday in a "beta" test version of Skype's Mac and PC software. It expands on an existing partnership between the companies. Since July, Facebook ...