Explore how the Canada Revenue Agency collects taxes, manages tax laws, and delivers benefits to Canadians, ensuring ...

The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an ...

Improved taxpayer service isn’t about putting out short-term fixes or building shiny dashboards to track superficial and ...

The CRA proactively revokes CRA user IDs and passwords that may have been obtained by unauthorized third parties through external sources. Additionally, user IDs and passwords that have been unused ...

OTTAWA — The Canada Revenue Agency paid $18 million for a chatbot the auditor general says gave her team the wrong answer 66 ...

Finance and National Revenue Minister François-Philippe Champagne called on the CRA to fix its call centre problems within ...

Under the heading of “Important changes to the 2025 income tax package: What you need to know,” the CRA last week notified ...

The CRA has released the 2026 federal tax brackets, raising the Basic Personal Amount (BPA) to $16,452 and adjusting CPP and ...

The 100-day Service Improvement Plan was launched with specific goals in mind: Strengthening Services: To enhance the quality of service provided to taxpayers. Improving Access: To ensure that all ...

The CRA embarked on a 100-day review to address long-standing issues related to call response rates. The review aimed to evaluate the effectiveness of current systems and procedures in handling ...

Beginning in February, CRA account holders will be required to have a backup multifactor authentication (MFA) option on file, the agency said in a release on Wednesday. “This measure will further ...

Here are important red flags to be careful about when investing in a Tax-Free Savings Account to avoid the watchful eye of the Canada Revenue Agency. The post The Red Flags The CRA Is Watching for ...