Organizations require capable change management tools; configuration management databases and asset management platforms are two common choices. There is some functional overlap. These are markedly ...

Having a configuration management database (CMDB) can be a huge asset. After all, it provides a holistic view of your IT environment, captures the true impact of the thousands of changes you make ...

A disaster recovery plan is something IT admins know they need, but hope they never have to use. But if disaster does strike, there are some tips and tricks IT operations teams can rely on, using ...

There’s an adage that says change is the only constant. Still, every IT executive knows constant change wreaks havoc on a complex IT environment. In fact, IDC and Gartner report that 70% to 80% of ...

The configuration management database as a concept has companies considering new staff positions and management vendors adding tools to their product suites thanks to ITIL. A few vendors such as BMC, ...