A few months ago, I posted about a friend of mine regaling me with a story about her boss's truly awful decision-making process. (In the interest of full disclosure, details regarding my friend and ...

Nearly 10 years ago, I co-founded a youth advocacy group to reform county-level foster-care policies. I worked at this job for four years, and as is the nature of child welfare, lots of changes were ...

People have a deep yearning to feel important and validated, and good leadership is about driving and pushing people, but also about letting people know that they can do the job. When Brian Hamilton ...

With the Olympic fanfare over, I finally had the chance to watch Undercover Boss, CBS’s new reality TV show about corporate executives who go undercover to observe first-hand what’s happening on the ...