Artificial Intelligence has moved far beyond simple question-and-answer systems. Over the last few years, businesses and ...

Have you ever typed a question into a chat box on a bank's website or an app and got an instant reply, even at midnight? That was probably a chatbot replying, not a real person. And honestly, chatbots ...

Over the past two years, chatbots have taken the world by storm. What started off as basic robots that could undertake various customer service tasks have now become exceptionally intelligent machines ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

Artificial intelligence chatbots are shaking up the way we use the internet, altering the search-for-clicks bargain that has shaped the landscape of the web for decades. Companies are scrambling to ...

I was recently interviewed for an article on the emotional connection that people can develop with artificial intelligence (AI) chatbots. 1 Here's an edited summary of the exchange. As a psychiatrist, ...