Rocket CRM Introduces Missed Call Text Back Feature to Support Automated Customer Communication

Los Angeles, California - March 09, 2026 - PRESSADVANTAGE - Rocket CRM has announced the introduction of its Missed ...
Becker's Hospital Review

Study: Manual Phone Calls Reduced Patients’ Missed Appointments More Than Automated Reminders Did

Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...
Fierce Healthcare

Tennr takes aim at phone call bottlenecks as it builds out automation for patient referral process

Health tech startup Tennr is focused on using artificial intelligence to fix the front office patient referral system by automating workflows and documentation intake. The company is now taking aim at ...
Well+Good

The art of completing a phone call with an automated voice system—without having a meltdown

Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...
Business Wire

Sense Releases Conversational Voice AI to Transform Candidate Engagement with Automated Phone Calls

SAN FRANCISCO--(BUSINESS WIRE)--Sense, the leading innovator in AI-driven talent engagement solutions, proudly unveils Sense Conversational Voice AI, a groundbreaking product that automates candidate ...
UC San Francisco

Texting Helps UCSF Reach More Patients with Needed Care

A combination of outreach methods – including texts, automated messages, and live phone calls – can significantly improve follow-up care for hard-to-reach patients after they have been discharged, ...