Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

SAN JOSE, Calif. -- It's an Amazon nightmare. Imagine hundreds of oversized packages appear on your doorstep -- and you have no clue why. You never ordered them. Yet, the shipping spree to your street ...

A California woman has received hundreds of huge Amazon packages she didn’t order after a cheap Chinese seller listed her San Jose home as its return address. The woman — identified only as Kay — has ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Winn-Dixie is expanding its Amazon return kiosks to 68 more locations across 23 Florida counties, providing customers with a convenient way to return packages while shopping for groceries. The ...