Chatbots only respond to customers’ simple questions. Agentic AI can perform complex tasks such as starting returns, ...

But with the rise of agentic AI, this identity interface disappears. Today, identity is no longer human-facing, as brands ...

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World examines how ...

Agentic AI refers to an artificial intelligence system that can operate and make decisions independently. It can perceive the ...

With lenders continually seeking new ways to streamline their operations and enhance their bottom lines, agentic AI has the ...

In November 2022 the world was introduced to Generative AI en masse with the global release of ChatGPT. Since then, AI has ...

With 95 per cent of enterprises facing incidents, the study reveals wide gap between AI adoption and responsible AI readiness ...

Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline se ...

Experts say agentic AI will rapidly change cybersecurity, freeing up talent to focus on more dynamic work. But with AI agents ...

While OpenAI’s GPT-5 is highly-performant, capable and an important step forward, it features just faint glimmers of true ...

Owners of small businesses have mixed feelings about artificial intelligence. There's excitement and an understanding that ...

“Almost all deals now include AI. Distinguishing what constitutes AI revenue and what does not is vague." ...